Customer Success

At Earthbar, we strive to create an environment where Life is Awesome! Thank you Action Sales for making the restaurant supply side of our Awesome! We are a fast growing company that need great partners in order to meet the many demands of our business. In addition to offering competitive prices, the Action Sales team's knowledge, experience and industry relationships have been incredibly helpful in supporting our new store openings. In particular, I would like to recognize our account manager, Paul Cheung, for bringing a "solutions minded approach" to ensuring this part of our business continues to be well managed. If you are looking for an experienced, knowledge and trustworthy supplier that also cares about your business needs, Action Sales is the place.

Carter Kwok is absolutely amazing!!!!! I opened a restaurant in the Arts District last year. Carter was extremely knowledgeable and thorough in researching every piece of equipment for our kitchen and bar. He took the time to understand our needs and was very detailed in presenting the various options for each piece of equipment we needed. I have been in the restaurant business for 20 years and have worked with numerous vendors. Carter and Action Sales came highly recommended so I decided to try them out. The service provided by Carter is by far the best that I have encountered. Not only did he help me source all of our equipment, but has also been very helpful with any questions I have had after the install. I will never work with anyone else! THANK YOU to Carter and the Action Sales team for being so incredible!

As a restaurateur that strives to develop, evolve, and bring significant value to all of our customers, we constantly look for partners that helps us achieve that goal. Action Sales has been our supplier of restaurant equipment and smallware every step of the way. Over all these years, I'd like to extend my gratitude towards Eric Luu and company for all the work and services rendered and helping us navigate our challenges. Looking back all these years, both Action Sales and M2K have grown into industry leaders because of the dedication and commitment to customer satisfaction. Though Action Sales prices are unmatched, the real value comes from the friendships and relationships built. It gives great comfort that team of professionals at Action Sales always tries to exceed expectations and are consistent and reliable. I look forward to continue to build on our strong foundation and making improvements to satisfy the challenging demands of the society today. The best is yet to come and I expect Action to be there every step of the way.

I want to thank you for all of the work you have done for us for past several years. You have been providing us the best service with best price and product. I have never had someone who is so nice, honest, and professional like you during my entire 18 years of career with Galleria Market. Only with you, I could break my rule to shop as many as possible before purchasing since you are the only one who always gives us the best choice. I always feel very fortunate to have such a nice partner and you have always made my job easier. You and Action Sales are the perfect example of the kind professionalism that I want to see from our employees all the time. Thank you again for your hard work and support and we hope to continue more business with you and Action Sales at always.

It was a pleasure working with you guys! For the last 3 years we've been in business, I have utilized Action Sales team to provide us with top-notch commercial kitchen equipment and services. I really appreciate you taking the time beforehand listening to our needs, understanding the nature of our company and how we operate. I have to specifically compliment Richard Hwang for his quick instinct, thorough follow up and excellent communications. He is extremely knowledgeable for all of the hardware/kitchen equipments specifications, providing us with recommendations along with great pricings and lastly, going above & beyond to ensure excellent customer service throughout. We are always seeking to grow our business as move forward and looking forward to our continuous long-term partnership with Action Sales. It goes without saying that I fully support and will recommend Action Sales to all of my colleagues out there seeking for your services.

Action Sales has been our preferred vendor since my partner and I expanded Hawaiian Barbecue to the mainland in 1999. Their immediate value and support for our business was clear. From architectural drawings to site selection support, construction coordination and foodservice equipment recommendation, virtually every aspect of opening our restaurants in the U.S. was assisted by Paul Cheung and the Action Sales organization. It is the mission of Hawaiian Barbecue to provide customers with the authentic flavors and experience of Hawaii and immerse them in the Aloha spirit during their visit to any of our restaurants. Action Sales has kept our objectives in mind with each restaurant we open. They immediately begin to deliver on our goals even before the restaurant opened its doors. Consistently, Action Sales has coordinated the ordering of equipment, ensured it is shipped safety, delivered and installed to meet our construction schedules. The team at Action Sales has a great relationship with our construction teams and site managers. Our restaurants enjoy the highest quality in the equipment selections made and continued service support year after year. From small wares to cooking equipment, food prep to refrigeration, Action Sales continues to provide an extensive range of products paired with exceptional service; we are honored to document this 11 + year history. Mahalo (thank you) Action Sales! We appreciate your support.